1. Information We Collect
We collect information you provide directly to us when you: fill out our contact form, book a consultation, subscribe to our newsletter, or otherwise communicate with us. This includes your name, email address, phone number, company name, and any information you include in your messages.
We also automatically collect certain technical information when you visit our website, including IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages. This is collected via cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect to: respond to your enquiries and provide our services; send you marketing communications (with your consent); improve our website and services; comply with legal obligations; and protect against fraud and abuse.
We process your personal data on the lawful basis of: your consent (for marketing), performance of a contract (for service delivery), and our legitimate interests (for website analytics and fraud prevention).
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (such as email service providers, CRM systems, and cloud infrastructure), subject to strict confidentiality agreements.
We may also disclose your information when required by law, to protect our legal rights, or to prevent harm.
4. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with our legal obligations. Contact form submissions are retained for 36 months. Marketing subscription data is retained until you unsubscribe. Financial records are retained for 7 years as required by applicable law.
5. Cookies
Our website uses cookies to enhance your browsing experience. We use: essential cookies (required for website function), analytics cookies (to understand how visitors use our site, via Google Analytics 4), and marketing cookies (to track the effectiveness of our advertising, via Google Ads and Meta Pixel).
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
6. Your Rights
Depending on your location, you may have the following rights: access to your personal data; correction of inaccurate data; deletion of your data; restriction of processing; data portability; and the right to object to processing.
To exercise any of these rights, contact us at privacy@revinotech.com. We will respond within 30 days.
For EU/EEA residents: these rights are provided under the GDPR. For California residents: these rights are provided under the CCPA. For Global residents: these rights are provided under the Privacy Act 1988.
7. International Data Transfers
Revino Solutions is based in India. When you use our services, your data may be transferred to and processed in countries outside your own, including India, where we operate our primary infrastructure.
We ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses where required.
8. Security
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption in transit (TLS 1.3), encrypted data storage, access controls, and regular security assessments.
However, no method of internet transmission is 100% secure, and we cannot commitment absolute security.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at privacy@revinotech.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date, and by sending an email if we hold your contact details.
Your continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
Revino Solutions Pvt. Ltd. Data Privacy Officer New Delhi, India Email: privacy@revinotech.com Phone: +91-92892-73327
You also have the right to lodge a complaint with your relevant data protection authority.
Questions about your data?
Contact our Data Privacy Officer at privacy@revinotech.com or book a call with our team.