The Problem We Were Brought In To Solve
India supermarket chain: 8.4M loyalty members, only 18% active redeemers. One-size offers driving zero incremental basket across 680 stores.
How Revino Delivered
AI personalised loyalty: segment-of-one offer engine, predictive churn model, personalised WhatsApp offers in 8 languages, gamification.
Measurable Business Impact
✓Redemption: 18%→26% (+44%)
✓Basket size: +₹340 average
✓Customer churn: -28%
✓WhatsApp campaign revenue: ₹18 Cr Month 1
✓Offer relevance score: +3.4×
PythonAWS PersonalizeWhatsApp Business APIPostgreSQLReact
KEY METRICS
+44%
Redemption rate
+₹340
Basket size
-28%
Customer churn
₹18Cr
Campaign revenue
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